What is the payment method?
Knock Knock accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Does Knock Knock ships internationally?
Knock Knock ships to most the countries in the world. You can select your country on the checkout page.
How can I track my order?
Once your order ships, you’ll receive an email confirmation with tracking to the email provided on the order.
Can I change the shipping service I selected after my order is placed?
Unfortunately, they are unable to make any changes to orders after they’ve been placed.
Can I cancel my order?
Unfortunately, they are unable to make any changes to orders after they’ve been placed, even cancellations. If you contact them immediately during business hours (Monday to Friday: 8:30 a.m. to 5:00 p.m. PST) they will do their best to help, but sadly, no promises.
What is your return policy?
Unused, unopened merchandise in original packaging and pristine condition purchased from Knock Knock can be returned for a refund within 30 days of the customer’s receipt of the order. All returns require a Return Authorization Number (RA#). Any package returned without an RA# will be refused and returned to the sender. Shipping costs will not be refunded.