What payment methods do you accept?
Kremp Florist accepts VISA, Mastercard, Amex, Discover Card and PayPal.
Where does Kremp Florist ship?
Kremp Florist shipping options are available all over the world.
What time will my gift be delivered?
There are several delivery trips that go out throughout the day. Depending upon when the order comes in and the product request, they will send it out on the earliest possible delivery trip on your requested delivery date.
How will my flowers arrive?
All fresh flower arrangements are hand-delivered, not shipped in a box. This means they will actually arrive professionally designed and already looking like the picture. Kremp Florist local delivery services do an excellent job of getting each and every gift delivered in a timely manner. If you selected one of our Kremp Direct bouquets, they arrive as wrapped bouquets via FedEx.
What if your refund policy?
If the product is shipped via UPS, FedEx or USPS, they can only refund shipping charges if the delivery arrives later than the guaranteed arrival date/time or the product is damaged. Please note- UPS Ground, USPS and FedEx Ground do not guarantee specific arrival dates. Therefore they cannot refund shipping charges on those services if the package arrives early or late.