What is the payment method?
Madam Rage accepts VISA, Mastercard, Maestro, American Express, and PayPal.
I have seen an item I want but it is no longer in stock?
They understand how frustrating it is that the item you are obsessing over is currently out of stock. If they are in high demand for an item then they will re-stock the item, you also have the option where if the item you want is not in stock you can type your email in and they will notify you when it is back in stock.
Do I need to sign for my delivery?
They understand that you might not be at home to sign for your parcel, so they can be left in a safe place or left with a neighbour at your request (option at checkout). Please be aware that any instructions left are only requests and are not guaranteed. Also if it is not possible to leave in a safe place or with a neighbour a card will be left which will include details of what will happen next with your order.
Have you received my return?
Please allow up to 10 working days for your parcel to be returned, they will send you a confirmation email once we have received your return. Once your return had been processed you will receive an additional email. If you haven`t heard any communication from them after this timescale please contact their customer care team with your order number and details of your return.
Can I amend my order?
They are super quick at processing orders to make sure that you receive them as soon as possible. It is possible for you to amend your order before you click “Confirm & Pay” but after this point, you will be unable to make amendments to your order. You can return the item to us in accordance with their Returns Process.
Do you accept student discount?
No sorry, not currently but it is something they are looking to add in the very near future.