What is the payment method?
Maje accepts Visa, PayPal, Master Card, American Express, and Discover Cards.
What is the return procedure?
Your online order can be returned in store for a full refund within 30 days of the ship date. If you choose to return in-store, to facilitate the return, they invite you to visit one of their boutiques and provide your order number or proof of purchase to our store associates. ie an order confirmation email or a shipment confirmation email. If you choose to return online, the return form needs to be included in your package to ensure the processing of your return. If you need to return multiple items from one order online, your return must be done in one shipment only.
Can I exchange the item?
To exchange an item in-store, please return the item you wish to exchange in-store and provide your order number to one of their store associates. ie an order confirmation email or a shipment confirmation email. To exchange an item online, please return the item you wish to exchange and place a new order on Maje.com
Are return charges refunded?
As per their return policy, if you choose to return in-store, your return is free of charge. If you choose to return online, an $8 shipping and handling fee is deducted from your full refund. The fee doesn’t apply to Shoprunner customers.
Can I change or cancel an order?
If you change your mind, would like to cancel an order, or notice an error on your order please contact their Customer Care team immediately.