What is the payment method?
ME+EM accepts VISA, Mastercard, American Express, Amazon Pay and PayPal.
Where does ME+EM deliver?
ME+EM delivers to Worldwide.
Can I change the address on my order once it has been placed?
If it is a recent order and has not yet commenced being processed by our warehouse team it may be possible. Please contact Customer Care by emailing [email protected]
or call them on 03456 800 975 immediately and they will try our best to assist to update your details.
Can I make changes/amend my order once it has been placed?
Unfortunately, they cannot amend orders once they are placed. ME+EM may be able to cancel your existing order and ask you to place a new order.
Please Note: Once orders are placed, the order is immediately processed LIVE with our warehouse. If an order has commenced being processed, they will not be able to cancel your order and it will be necessary to send your existing order back to them following their Returns Policy.
What is the ME+EM return policy?
All items must be returned within 28 days of receipt of your order with the completed Online Returns Form enclosed, and must be returned new, unused, and in the original packaging with all ME+EM garment tags and labels attached.
When can I expect to be refunded for my return?
ME+EM try to process returns as quickly as possible. Returns can take up to 10 working days to reach their warehouse. ME+EM will process your return within 14 days of receipt of the returned goods.