What are the payment methods for Modernica?
Modernica accept payments through all major Credit/Debit Cards and PayPal.
Where does Modernica ship?
Modernica ships to the selected countries that are available during the checkout process.
When will I receive my order?
Orders placed through Modernica are processed within 24 hours of receipt, or on the following Monday if placed over a weekend. During holidays, orders are processed the following open business day. Order processing during sale or promotional periods may take longer due to high volume.
Once processed, their customer service staff will email a confirmation which includes an estimated ship date. This estimated ship date is only an estimated timeframe for shipping. Fulfilment of orders is based on product availability. Orders are subject to ship before or after the estimated ship date. If you would like to receive a status update on your order please contact [email protected]
What is the return policy for Modernica?
The online return policy is exclusive to orders placed at modernica.net and does not apply to orders placed with their showroom or any other retailer. If you have received an item that has been damaged, please notify them immediately. Please note all sales are final on Sale / Clearance items as noted on each product page as well as their warranty policy. They will work with you to arrange a return, replacement, refund or credit. Damaged items must be reported within 5 days of receipt to [email protected]
Modernica’s return and replacement policies are void if the damage is not reported within 5 days from receipt of goods. They will contact you with follow up instructions and may require you to provide photos for further assessment or to file a claim.
What is Modernica’s exchange policy?
The exchange policy is exclusive to orders placed at modernica.net and does not apply to orders placed with their showroom or any other retailer. If you would like to exchange please contact [email protected]
for approval. An exchange will be issued if the product(s) are returned to them in their original condition, in the original box, with all the original packing material and within 30 days.