What is the payment method?
Myhomady accepts all the major of Credit Card and PayPal.
Where do you deliver?
Myhomady delivers worldwide.
What is the estimated arrival times?
Most in stock items ship within 48 hours of ordering. MyHomady does not ship on weekends or federally recognized holidays. During holiday months of November-December, orders may take up to 48 hours to be shipped.
Orders shipped to the contiguous provinces will arrive in approximately 3--5 business days via Shunfeng. Tracking information will be sent via email.
Myhomady use boxes made from recycled materials or upcycle other boxes for their shipments in an effort to be as sustainable as possible. Any packing material inside the box has been upcycled.
What is the exchange policy?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
What is the return policy?
Myhomady have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original undamaged packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact them at [email protected] If your return is accepted, they’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact them for any return question at [email protected]
What is the refund policy?
Myhomady will notify you once they’ve received and inspected your return, and let you know if the refund was approved or not. If approved, refunds will be provided with in-store credit as cash refunds are unavailable at the moment. These credits are available storewide & have no expiry.