It’s awkward for me to be in all day, can you tell me what time my Parcel will be collected?

Collection can be anytime between 9am and 6pm – unfortunately, they are unable to specify collection or delivery times as this will depend on when the delivery/collection driver is in the area. If you are unable to be at the address for the full day, then perhaps you could arrange an alternative collection address eg. your workplace or a neighbour’s house.

Can I send to a PO Box or a BFPO address?

Parcels Please cannot send to any PO Box addresses in the UK, but they are able to send to PO Boxes outwith the UK, providing a contact telephone number is provided. Parcels Please are unable to send to any BFPO addresses worldwide.

Can I leave the parcel in a shed or a porch for collection?

Please do not leave your parcel unattended for collection. All collections and deliveries require a signature and the parcel must be handed to the driver. Couriers are not authorised to enter your property or outbuilding in order to help themselves to your parcel.

Can I drop the parcel in at the depot?

Routinely no, however if you do have no other collection option, please contact their customer service team – Parcels Please may be able to speak to the depot directly for you and arrange for you to do so. The sorting hubs and depots are strictly controlled areas due to health and safety regulations covering the large volumes of parcels and vehicles entering and using them. The depots are not built for the purposes of customers dropping off parcels through the day, and that is why their couriers collect from you at the address you provide.

Can the driver call me before collection?

Drivers are making in the region of 70 drops per day and often don’t have company mobile phones – it is not possible for them to phone customers and wait at the collection address.

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Parcels Please FAQs

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Parcels Please Official Website

https://www.parcelsplease.com/

About Parcels Please

ParcelsPlease are all about guaranteeing you the best possible parcel delivery service for the best possible price. Parcels Please work with the leading logistics providers throughout the UK, Europe and Worldwide in order to offer you fast, dependable, door-to-door delivery services. Parcels Please make every effort to provide you with specific and important info to let you make the right choices. It’s quick and easy to get a quotation on the ParcelsPlease website. Use our latest Parcels Please Voucher Codes and Discount codes to get yourself the best deal when shopping.

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Parcels Please FAQs

Parcels Please Contact Details

Telephone: 01292 310 410

Email: sales@parcelsplease.com

Parcels Please Opening Times

Monday – Friday: 8 am-6 pm

Saturday: 8 am-12 pm

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