What is the payment method?
Scribbler accepts VISA, Mastercard, Maestro, American Express and PayPal.
Where does Scribbler ship?
Scribbler ships worldwide.
Can I cancel or change my order?
They usually cannot change or cancel an order once the order confirmation has been sent to you as it will be entering production. You can view the status of your order by going to your “My Account” and pressing order history.
Can I change my shipping address?
They are usually unable to change or correct an address, especially once the card has entered production as their envelopes are printed and paired with your card design right away or their gift fairies have picked and packed your gift in a different warehouse. Usually, the best course of action here is to place a new order with the correct address details.
What is your return policy?
To return a card, please first obtain prior written consent to do this from their customer service team and then send it within 28 days to their customer service address quoting your order reference number and your reason for returning the card.
Can I return a gift order?
If your gift arrives damaged or faulty, you can return it to them within 14 days of receiving it. Please contact [email protected]
for their returns address, putting ‘Gift Return’ as the subject line.