What are the payment methods for Simmi?
Simmi accept payments through all major Credit/Debit Cards and PayPal.
Where does Simmi ships?
Simmi provides Worldwide shipping.
How long will it take to receive my order?
Orders within the UK UK should arrive within 2-4 working days. Whereas, all orders purchased before 5:00 pm (GMT) are usually dispatched within 1-2 days standard delivery to most areas of the USA should arrive within 4-7 working days. Delivery to most states of U.A.E should arrive within 1-3 working days. All orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. Express delivery to Australia should arrive within 3-4 working days; the delivery to Canada should arrive within 1-2 working days. European delivery may take 3-4 working days. all express orders purchased before 4:00 pm (GMT) are usually dispatched on the same day. express delivery to most international orders should arrive within 2-4 working days. All rest of world orders are shipped via DHL.
What is the return policy for Simmi?
Items must be unused and in its original packaging. All footwear must be tried on indoors and must not show any signs that the product has been worn. If the original packaging has been damaged or is unavailable, please use an appropriate box and mailbag to return your items back to them. International returns are at the customers’ own expense. On your parcel please state ‘Return of Goods’ on the customs declaration form which is provided by the local post office or the courier you choose to return your items with failure to do this will result in you being liable for the customs costs. Return the item(s) back to us to the below address:
Unit 10 Prospect Business Park
Can I exchange my order?
Unfortunately, they currently do not offer any exchanges for UK orders. If you have received an order and would like to change this for a different size/colour you will have return the item at your own cost and place a new order online. When returning your item, please ensure that you have filled in a customs declaration which is provided by the local post office or the courier you choose to return your items with. The parcel must state that this is a ‘return of goods to sender’. failure to do this you may be required to incur any customs charges which will be deducted from your returns.