What is Skillz?
Skillz is the world’s premier tournament platform where mobile gamers can use their skills to compete for cash and prizes. True to its name, Skillz does not host games of chance, and all winnings are based on your ability.
How much does Skillz cost?
Skillz is 100% free to join, and each Skillz-enabled game has numerous free-to-enter tournaments. Skillz also offers tournaments featuring real-money prizes which cost as little as $0.60 to enter.
Why are some of my games pending or cancelled?
Pending games can be a bummer, but they are working hard to match your tournaments more quickly. They use specific algorithms to match players based on ability level and game history to make sure that every tournament is fair. Sometimes matching can take up to a few days.
If for some reason they can’t find a worthy opponent for you, the tournament will be cancelled and your cash or entry will be refunded. You will never be charged an entry fee for a game that is not completed. They would rather refund your money than pair you with someone whose skill level is not a match.
How can I deposit? Can I change my method of deposit?
They currently accept deposits via credit card, PayPal, and Apple Pay. Tap the Store icon then tap the amount that you would like to add to make a deposit. You can change your method of deposit at any time by tapping on the credit card icon in the deposit screen and entering a different payment type.
What do I do if my game crashes?
You can report crashed games to Customer Support by submitting a support ticket along with the match ID of the aborted game.
To find the match IDs for aborted games, open the Skillz app and select the HOME screen. Scroll down to the COMPLETED section and select the matches that were submitted as ABORTED. Tap each match information banner to access the details of the match, and the match ID will be located at the bottom of the results screen.
Additionally, if they detect that a game had an issue, you may see a REPORT A PROBLEM button after seeing the results of your match. Tapping that button will walk you through the process of reporting the issue to them:
