What are the SmartX Direct payment methods?
SmartX Direct accepts VISA, Mastercard, American Express, Apple Pay, and PayPal.
Where does SmartX Direct ship?
SmartX Direct ships within the selected number of countries which are available during the checkout process.
Can I cancel my order?
You can only cancel your order when the order is still in processing status. Only cancellation request made by the means of submitting them a ticket will be acknowledged.
What is SmartX Direct return policy?
If you are not satisfied with your order then you can return it within 30 days upon you receiving of the goods.
Are consumables and perishables products eligible for a return?
Consumables, perishables or goods that are affected by hygiene are not eligible for return.