What is the payment method?
Sneakerworld accepts VISA, Mastercard, American Express, Google Pay, Apple Pay, Shop Pay, Maestro and PayPal.
What is the withdrawal policy?
Consumers within the EU have the right to terminate the contract in accordance with the applicable laws, which you can find separately under “Cancellation Policy”. When you return the goods to Sneakerworld, please make sure that you return the shoes in the same packaging in which you received them. However, this request is not a mandatory requirement for effectively exercising your right of withdrawal.
What is the warranty policy?
Please report obvious defects immediately, but no later than 14 days after delivery using the contact methods at Sneakerworld. They strive for customer satisfaction and will therefore investigate your complaint immediately and get back to you as soon as possible. If you have contacted them by e-mail and do not respond within 5 days, please contact them again.
What if I received a damaged item?
Please contact Sneakerworld if you receive any goods that have been damaged in transit. You can send an e-mail to [email protected]
or call them: +39 0473 055735.
What is the return policy?
You can return any product purchased on www.sneakerworldshop.com within 30 working days from the delivery date.