What payment methods do you accept?
Tantanfan accepts VISA, Mastercard, and PayPal.
Where does Tantanfan deliver?
Tantanfan delivers all over the world.
How much does shipping cost?
For international shipments, the price and delivery time may vary depending on the destination.
Italy, Germany, France, Belgium, Great Britain, Holland, and Switzerland are between €14 and €25 depending on the weight of the package and it takes approximately 72 working hours.
Other destinations: between €16 and €35 depending on the weight of the package and it takes approximately 72 working hours.
Can I cancel my order?
If you wish to cancel your order, fill out the contact form and, if it has not yet been prepared and shipped, they will cancel it and refund the full amount of your purchase. In the event that the order has already been processed, they will inform you of this and you will have the option of carrying out a return once received.
How long do I have to return my order?
You can make a total or partial return of the order within 15 calendar days of receiving your order, provided that the purchase was made through Tantanfan.com or Tantanfan APP. See the ” Shipping and Returns ” section for more information about returns or fill out the contact form.
In the event that the purchase has been made through another channel, both physical and online, the user must go directly to said channel with the respective purchase receipt. The user, in this case, will accept the general return conditions of each establishment or website.