What payment methods do you accept?
You have the option to pay via credit card, PayPal or Apple Pay. Note that some of their international stores will not have PayPal or Apple Pay options available.
Can I purchase an eTextbook if I live outside the US?
VitalSource has regional stores in the United States, Canada, the United Kingdom, Australia, South Africa, Germany, Ireland, Saudi Arabia, Spain, Peru, and Argentina. You may purchase from their stores provided you have a valid billing address in that country. Please select the store for your country by clicking on the flag icon in the upper right-hand corner.
Do I have to pay sales tax on an eTextbook?
It depends on the tax laws from the country of your billing address. Note that sales tax in the US and Canada will be applied during checkout after your billing address is provided. Outside the US and Canada, the GST or VAT is included in the price, no additional tax will be applied at checkout.
Can I purchase e-Textbooks or eResources as a gift?
If you wish to purchase eTextbooks or eResources as a gift, please visit one of their Bulk Stores. You can purchase a single quantity of any item, redemption codes will be emailed to you. Students will activate their VitalSource eTextbooks via redemption code and can view their eTextbooks with VitalSource Bookshelf.
What is your return policy?
You may return your VitalSource eTextbook purchase and request an immediate refund within 14 days of your initial purchase (some exclusions apply), provided that:
* You have not viewed and/or printed, in total, more than 20% of the VitalSource eTextbook.
* You have not yet used the access code for any online resource that may be included with your eTextbook purchase.
* If you purchase a VitalSource eTextbook, request a refund, and then purchase the same VitalSource eTextbook again, you will not be eligible to request any further refunds for that eTextbook.
