What is the payment method?
Western Digital accepts Visa, MasterCard, American Express, check cards or ATM cards, and PayPal.
Do I have to pay sales tax?
Any sales tax charged will be indicated once your billing and/or delivery address has been entered during checkout.
When will my credit appear?
Once the return is received, please allow 7-10 business days for the credit to appear on your account. Credit will be issued to the payment method or credit card used for your original purchase.
How do I cancel my order?
Unfortunately, in the majority of cases, they are unable to cancel an order as orders are processed for shipment immediately upon completion.
Please call Western Digital Customer Service for further assistance. You will need to provide your Order ID and the part number(s).
If they are unable to cancel your purchase, you have two options:
* Refuse delivery of the product. This will send the package back to Western Digital. Please allow 7 - 10 business days for a credit to be issued.
* Accept the package and follow the Western Digital Store returns process to return and receive credit for your purchase.