What is the payment method?
WhiteSmile accepts Credit Card Visa, MasterCard, American Express, Discover, After Pay, and PayPal.
How long do they get pens last?
Using once a day, their Whitening Gel Pens will last 1-2 weeks each. Please note: this will vary depending on how much gel you apply each treatment.
Is the LED mouthpiece water-resistant?
Yes! Their LED mouthpiece is fully water-resistant, meaning you can run it underwater, get it wet or even use it while you’re in the shower.
What happens if I want to cancel my order?
WhiteSmile cannot cancel orders once they have been processed by their warehouse team, so please be sure to review your order before you confirm your purchase.
What is the return policy?
WhiteSmile offers a 100% refund guarantee for all WhiteSmile products, subject to the below conditions.
If you have received the incorrect items or the items you have received are faulty or damaged, please email [email protected] to discuss further.
If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in an original resalable condition.
Once returned you will be entitled to a full refund which will not include the cost of the return postage. They are not able to refund or exchange items that appear to have been used, opened, or are not in original condition. If you want these returned to you, they may request that you cover the delivery cost.