What is the payment method?
Covers & all accepts all the major Credit Card and PayPal.
What kind of fabric is my cover made of?
Covers & all offer multiple fabric options. You can check their fabric options and rating here. If you need more detailed information, please contact their 24 hours of customer service and sales line 089-126-9449 or email: [email protected]
How long does it take to receive my order?
All standard size orders are shipped same day form their Lawrenceville Ga warehouse. Most of the custom and personalized orders take 24 to 48 hours in production and depending on the shipping method, can they delivered in 2 to 10 business days.
What if my order is not delivered within the guaranteed time?
If they do not ship your order in time, they will gladly refund the shipping difference (From selected category or next). On rare occasions, Delay is caused by logistic partners (UPS, Fed-Ex and DHL) and that unfortunately beyond their control. In those situations, they will not be able to offer a refund.
How do I return an item that just doesn’t fit?
Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, they will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not their guarantee covers the failed product. For claim email on [email protected]
with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered.
What is the Covers and all’s return policy?
If there are any errors on our part after the artwork has been approved, Covers and All will send a replacement banner with priority shipping at no charge to the customer. Covers & all also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced banner. All returns must be reported within 7 days of the delivery.
Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment.
If the refund is claimed after 60 days of receiving payments it will be in the form of store credit.