Can I track my order?
All their home delivery orders are trackable. You will receive a despatched email with a tracking link on for your order, alternatively, you can log in to your account and view the tracking in your order history. When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide please allow up to 12 hours for your order information to be visible.
Can I cancel my order?
JD Sports are pretty quick at picking and packing your order, therefore they’re not able to change or cancel your order once your purchase has been confirmed. After receiving, you are welcome to follow the returns process to receive a refund.
Can I change the size/colour of the item I’ve ordered?
Once an order’s been placed, JD Sports will be unable to add or change or amend any products from your order.
Can I change the delivery address?
Once an order’s been completed, JD Sports are unable to change your delivery address.