About My Pet Warehouse
At My Pet Warehouse, they all know what it means to own a pet. They provide customers with companionship and unconditional love, which in turn reduces stress, encourages exercise and improves mental wellbeing. To help show your love, you want a pet store that gives you everything your pet needs, all in one place.
At My Pet Warehouse, you’ll have over 8,000 pet product lines to choose from, including essential items such as pet food and beds, or when they deserve a little reward, a range of tasty treats, toys and much more. Quick, Safe and Secure online ordering available with Australia wide delivery options! What’s even greater, you can get further discounts if you applied one of the coupons you find here at LoveCoupons.com.au!
My Pet Warehouse Homepage
My Pet Warehouse Money-Saving Hints and Tips
Here are some great tips & tricks for extra savings at My Pet Warehouse:
- Order over $49.99 and get a free delivery Australia wide
- Subscribe to My Pet Warehouse newsletter and be the first to see new products and special offers
- Make sure to check out My Pet Warehouse On Sale Page
My Pet Warehouse FAQs
What payment options are available?
My Pet Warehouse currently support payments made via Visa, MasterCard, American Express and Paypal. Unfortunately, they no longer offer support for direct deposit payments.
How much do My Pet Warehouse charge for shipping?
My Pet Warehouse offer FREE Shipping for orders over $49.99. Orders less than $49.99 will typically be capped at $4.99 postage which again covers 99% of all of the products they feature online.
How do I cancel an online order?
As you cannot directly cancel an online order yourself, you’ll need to contact My Pet Warehouse online support team and ask for assistance. These cancellations are generally instantaneous via telephone, whereas email cancellations will require 24 hours notice. Orders that have already been dispatched prior to the cancellation request be recalled providing you alert them in a reasonable amount of time. Orders that are noted as delivered cannot be refunded until the order has been returned to them. Under these circumstances, shipping fees cannot be refunded.
Can I collect my online order from one of your stores?
Absolutely! My Pet Warehouse are mighty proud of their ‘Click & Collect’ service and would love you to enjoy it as well. Please choose the most appropriate store collection option from the shipping options available during the checkout process.
My Pet Warehouse Contact Details
You may contact My Pet Warehouse toll free on 1300-MY-PETS (1300-697-387).
My Pet Warehouse phones are manned between 9:00am - 7:00pm (AEST) Monday - Friday. If you have a question outside of business hours you may prefer to email My Pet Warehouse to allow their customer service team to respond as soon as possible.
Customer service hours: 9:00am - 7:00pm (AEST) Monday - Friday (excluding public holidays).
Note: Limited telephone support offered during weekends.
My Pet Warehouse Opening Times
Store opening Hours Monday - Friday: 9:00am - 5:00pm
My Pet Warehouse Shipping Information
My Pet Warehouse ships to Australia Only