Uppercut Deluxe aims to deliver high-quality Uppercut Deluxe products to all of their online customers. If a product does not meet your expectations, they will assess a return request sent to the company via email within 30 days from purchase.
Please send an email to customerserviceau@uppercutdeluxe.com with the following information:
- Name
- Address
- Product
- Phone Number
- Email
- Order Number
- Why Return Requested
A customer care representative will contact you to discuss the request and issue an exchange or return authorization number if appropriate.
If a product is to be exchanged, the exchanged product will be issued and re-sent to you via Standard Mail – 4-10 Day delivery excluding warehouse processing and packaging time (approximately 24 hours). A refund will be processed within a 14-day timeline. Uppercut Deluxe will not exchange or accept a return after 30 days of purchase. Returns will not be permitted on discounted or sale items or other promotional giveaways. Returns are to be sent to Unit 12, 12-18 Ellerslie Road Meadowbrook, 4131, Queensland, Australia. Cost of Shipping is not included in the return and must be paid by the customer.
