Will there be any kind of indication of my product on the shipping or payment?
All packaging has no indication of what’s inside the box and the sender is Pacific Returns Club X. Payment statement will only show ‘Pacific E-Orders Pty Ltd’. There will be no indication of any products purchased. Shop for adult toys easily and discreetly today!
What is Club X’s Replacement Policy?
Club X has an Australia-wide retail network to replace any damaged products. Just go into any one of their adult shops and have the staff inspect your faulty item for a refund or replacement. Club X will replace any damaged item with a 14 Day Replacement Warranty.
How many days does it take for my order to arrive?
Allow 3-7 business days delivery for metropolitan areas. Your order will be processed and dispatched the same day, provided they receive your order before 2.30pm AEST. Any information for delivery are a guide only. Please allow additional 1 or 2 days for shipping with weeks that include local public holidays.
What should I do, the parcel I received seems to be tampered with?
If your parcel appears to have been tampered with or the seal is broken, do not accept delivery and contact Club X immediately.
Are there Buy Now Pay Later Options?
Yes, you can purchase products now but pay for them later with afterpay and zippay payment options available.