If you have signed up through their website, you can upgrade or cancel your account through the Profile section of the website or app. If you are upgrading your account, the price of your new subscription will be prorated, taking into account what you have already paid for your current subscription. The price will be based on how far into your current subscription you currently are.
If you cancel through their website, please look out for an email confirming your subscription has been cancelled. If you do not receive this, please contact them to check you have cancelled correctly.
If you signed up through the iPhone app, please use the following steps to change your subscription:
Launch the Settings app. Tap iTunes & App Store. Tap on your Apple ID. Tap View Apple ID when the pop up window appears. Enter your Apple ID password or fingerprint ID when prompted. Tap Subscriptions. Tap the Subscription you want to edit.
If you signed up through the Android app, please follow these instructions:
On your Android phone or tablet, open the Google Play Store Google Play. Check if you’re signed in to the correct Google Account. Tap Menu and then Subscriptions. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions. If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.