Koko Black Coupon Codes July 2025

If you’re looking for a discount on your online purchase at Koko Black then you’ve come to the right place. All you have to do is follow these steps below to save money on your chocolate gift boxes. There is always a sale or discount available at Koko Black to be redeemed, and it is our job here at Love Coupons to provide you with these amazing discount codes.

Step 1: Choose a coupon code from the ones listed above

Choose the coupon code from above that you’d like to redeem and it will reveal itself. For example, if you’re looking for 10% off orders at Koko Black then find the coupon above, and click on Get Coupon to reveal the code.

Step 2: Copy your coupon code

Simply copy the code that is presented to you. You need this code in order to inform Koko Black to remove part of the cost of your total order.

Step 3: Click on 'Go to the Koko Black site'

After you click, you will be directed to Koko Black.

Step 4: Start Shopping!

Find your favourite chocolates that you’d like to purchase at Koko Black and add them to your cart.

Step 5: Make your purchase!

When you are ready to buy your items, go to 'Cart' in the top right-hand corner. You can now start to make your purchase by clicking on 'CHECKOUT'. You will need to either sign in or create an account.

Step 6: Enter the code at the Koko Black checkout

Now that you have the code copied, simply paste it into the “Discount code” label at the checkout. Check out the image provided below for an example in case you have any difficulty. If you’re on a computer or laptop, then you can find the discount code box to the left of the checkout page.

However, if you’re on a mobile then it is just as easy to find the coupon box you need. It is present on the checkout form.

Step 7: Enjoy!

Your discount will be applied and items will arrive in the post in just a few days, happy shopping!

Always note: There are terms and conditions associated with certain codes which you must comply with (like applying a code after meeting a maximum amount of money spent) and you cannot apply a discount code after submitting your order.

Why is my discount code not working?

There are several reasons why your code might not be working:

• The discount code might have expired.
• You might be applying the discount code to certain items that do not accept discount codes, like sale items.
• You have already used this same code when shopping before at Koko Black.
• You have not spent the minimum amount of money. Sometimes in order to apply a discount code, you have to spend a certain amount of money, and that might be the case why the discount code is not working.
• You have taken the discount code from an international deals site, which probably doesn't apply to Koko Black.

• Visa
• Mastercard
• American Express
• Zip Pay
• Alipay
• WeChat Pay
• PayPal
• Afterpay

Yes, it does. Afterpay is a payment platform that allows you to pay for your purchases in four equal instalments, due every 2 weeks. The good news is that all payments are interest-free and you will receive your order straight away.

For additional information please view the Afterpay terms.

To use Afterpay:

• Simply select Afterpay as your payment method during checkout. You will be redirected to the Afterpay website to process your order. Available online in Australia only.
• Register or log into Afterpay to confirm your order.
• You will be redirected to the Koko Black website to receive your order confirmation.

Here are some great tips & tricks for extra savings at Koko Black:

• [li] Koko Black offers FREE Express Shipping on orders over $100. [/li][li] Sign up for emails choc-full of new arrivals, top sellers and special offers. [/li][li] Buy now pay later with Afterpay![/li][li] Same day delivery available! [/li]

• Fabulous customer service
• Fast dispatch
• Easy returns
• Secure payment
• Easy and safe shopping

Where do Koko Black deliver?

Koko Black currently deliver their chocolates across Australia.

What are the delivery options at Koko Black?

• Domestic orders over $100 (FREE Delivery with Express Post (excludes same day delivery))
• Melbourne Metro ($25 shipping fee - Same Day, for orders placed before 12pm AEST)
• Metropolitan areas - Melbourne, Sydney, Brisbane and Adelaide - ($15 shipping fee, and it takes 1-2 business days from dispatch)
• VIC Regional ($15 shipping fee, and it takes 1-2 business days from dispatch)
• NSW Regional ($15 shipping fee, and it takes 2-3 business days from dispatch)
• QLD Regional ($15 shipping fee, and it takes 2-3 business days from dispatch
• NT ($15 shipping fee, and it takes 3-4 business days from dispatch)
• SA Regional ($15 shipping fee, and it takes 3-4 business days from dispatch)
• WA ($15 shipping fee, and it takes 3-4 business days from dispatch)
• TAS ($15 shipping fee, and it takes 2-3 business days from dispatch)

What is the refund policy at Koko Black?

Koko Black have a 100% satisfaction guarantee. If you are not happy with your experience online or in store you should contact them here and they will work to resolve your concerns. Any complaint must be submitted to the store manager or the Koko Black Customer Service team for consideration within 48 hours after the transaction. The request will be reviewed as soon as possible and a response will be provided on how they propose to rectify the experience.

Any decision to grant a refund will be at their discretion but Koko Black will always endeavour to address any complaints to their customers satisfaction. They will process any approved refunds within 5 business days of approval.

Do Koko Black ship orders right away?

Yes, most orders are ready for shipping within 1-2 business days, depending what time and what products you order, some orders may take additional time to prepare.

Can I collect my order in store?

Currently their online orders are only available for delivery via their shipping partners, you are not able to collect an online order in store. You can however place an order via phone with one of their stores directly, and pick up your order from that store. Koko Black do not accept credit card payment over the phone, therefore you will need to pay for your order upon collection.

If you need to get in touch with Koko Black about an order, an inquiry, or anything else, there are a number of ways you can do this.

Send an email

You can send an email at hello@kokoblack.com, and they will be happy to help.

DM on Messenger

You can DM Koko Black on Facebook. Click Koko Black Facebook page, and you'll be directed to write your inquiry.

Phone

Give Koko Black a call at 03 9958 7400, and they will be more than happy to help.

Address

Or you can visit Koko Black at their address here at Koko Black Creative Centre, Level 1, 110 Gaffney Street, Coburg, VIC 3058.

Koko Black is an online retailer that is open Monday to Friday 9am to 5pm

Whatever your inquiry is, Koko Black is always there to help you!