What is the payment method?
Moda Operandi accepts Credit/Debit cards (Visa, MasterCard, American Express, Discover, JCB) as well as AmazonPay, PayPal, Apple Pay and Affirm.
What is the return policy?
Moda Operandi are pleased to accept timely returns of new and unused products within 28 days from the date that the order was delivered to you for full-priced items, or within 14 days from the date that the order was delivered to you for discounted products or products purchased with a promotion.
Items not eligible for return will be noted as such on the product page. No returns or exchanges will be accepted on the following categories considered Final Sale:
Cosmetics, Skincare, and Fragrances
Hosiery / Lingerie
Fur coats, vests, gilets, and stoles
Special Order Items
What Is Affirm?
An alternative to traditional credit cards Affirm allows you to pay for Boutique (in-stock) items on Moda Operandi through flexible financing over a period of time. The short application process requires providing some personal information—either through the pre-qualify link or at checkout. In most instances, you’ll receive an immediate decision on your eligibility to purchase the items of your dreams with payments over 3, 6, or 12 months.
What is the Exchange policy?
Moda Operandi does not offer a direct exchange at this time. If you are interested in securing an alternative size, simply place a new order and return the original unsuitable item. For assistance with this, please contact Client Services at [email protected]
, or +1 (800) 707-9898 or +1 (212) 729-0984.
Where do you deliver?
Moda Operandi delivers worldwide.