What are the delivery time and cost to Australia?
Dispatch time is 2-3 business days.
STANDARD DELIVERY is free for signed in members on orders over $150, otherwise $9.95.
Metro: 5 business days after dispatch. Regional: up to 8 business days after dispatch.
EXPRESS DELIVERY $20 Metro: Next business day delivery for orders dispatched before 10am. Regional: 1-2 business days as per the Australia Post website.
What are the delivery time and cost to New Zealand?
Dispatch time is 4-5 business days.
STANDARD DELIVERY is free for signed in members on orders over $150, otherwise $19.95.
Up to 14 business days after dispatch.
Do you ship internationally?
Shipping is currently only available within Australia and New Zealand.
How long will it take to get a refund?
Once your goods have been received by Sheridan Outlet, allow up to 30 days for your credit to be processed back to your account. You will receive an email confirming the credit. The receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund.
What will happen if I returned an item I purchased with a gift card?
Any money refunded will be credited to your online account or issued as a new Gift Card instore.