Do you offer international shipping?
Yes, please check out General Pants Co.’ international shipping table above for delivery times and costs.
How do I know my order has been placed successfully?
You will know your payment has been successful if you receive an instant order confirmation email detailing your order. Once your order is packed and dispatched, General Pants Co. will send you another email with a unique tracking number and a link to the Australia Post website where you can track the delivery of your order to your door.
Can I cancel my order?
After placing an order, General Pants Co. are generally unable to make any changes to your order, however, you can contact the customer service team on 1300 191 468 and their team will endeavour to cancel your order wherever possible.
How do I use a promotional code online?
Pretty simple, to activate a promotional offer you will need to enter the code into the ‘Promo Code’ field in the ‘Shopping Bag’ section of the site.
How do I apply the UNiDAYS promotion?
To take advantage of the 10% UNiDAYS discount for students, you’ll need to head to the UNiDAYS website and open an account with them to receive your unique code. To apply your discount, you’ll need to add it to the ‘Promo Code’ field in the ‘Shopping Bag’ section on the website.