What is the payment method?
Blue Illusion accepts payment via PayPal, Visa, MasterCard and AMEX credit cards. Payment will be debited at the time of dispatch. Please note the transaction will appear on your statement as Blue Illusion.
What currency do you use?
All prices are displayed in Australian dollars, including GST. For goods to be shipped internationally, prices do not include relevant overseas customs duties and/or taxes that you may incur. Please check with your local customs office for further information.
How do I order online?
Within the e-boutique, you can click on each category name to browse through items.
Once you have found a product to purchase select the appropriate colour and/or size and click ‘Add to Cart’. If you wish to continue shopping just keep browsing and ‘Add to Cart’ any items, you would like to buy.
When you’re ready to pay for your items just click ‘Checkout’ and you will be able to review your order before providing address and payment details to finalise your order.
What is the exchange policy?
If you have changed your mind and you are able to provide satisfactory proof of purchase, Blue Illusion may offer you an exchange or refund within 60 days of purchase for full-price and sale items and within 30 days of purchase for clearance styles (for a limited time) provided.
Can I return an Afterpay, Humm or PayPal purchased item?
Yes, provided returns fall within the Blue Illusion return requirements, Afterpay, Humm and PayPal will process a refund back to the card used.
Online purchases made using Afterpay, Humm or PayPal must be returned to Blue Illusion online, stores are unable to process returns for purchases made using Afterpay, Humm or PayPal as the payment method.