I have seen a product but it no longer seems to be on the website?
Unfortunately this means that Guess is out of stock; however, one of the stores may still have stock available, so you should definitely try and contact them.
Can I order over the phone?
Unfortunately Guess does not accept orders over the phone for security reasons. Therefore, all orders must be placed online.
How long will it take for my order to arrive?
Guess tries to get your order to you as soon as possible. Guess processes and dispatch orders daily, except for weekends and public holidays. Guess seeks to have your items sent to during their delivery time frame. If any problem occurred, Guess will contact you via email and/or phone as soon as possible to let you know.
How can I return an item?
If you want to return something, refunds are welcome, but there I some conditions you need to be familiar with, so check Guess’s returns policy. We are all humans, and we change our minds very often, so GUESS is happy to refund for change of mind on full priced items within 30 days of receipt of your order.