What are SHEIN return conditions?
You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
We do not accept returned items that were sent back by you directly without checking with us first.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
How much time does shipping take to Australia?
You’ll have FREE for orders over AU$45.00, otherwise AU$6.95, and it will take 5 - 10 Business Days. With Detailed Tracking Information.
How much time does shipping take to New Zealand?
You’ll have FREE for orders over AU$45.00, otherwise AU$6.95, and it will take 7 - 15 Business Days. With Detailed Tracking Information.
What are the payment methods that SHEIN accept?
Paypal, Credit/Debit Card, and Online Bank Transfer.