What is Budget Pet Products Return and Exchange Policy?
Budget Pet Products offer a 21-day money-back guarantee, provided the product is returned unused, in the original undamaged box including all original packing, original owner’s manuals, warranty card and any included accessories, remote control, and/or power cords that came with the product. Budget Pet Products reserve the right to charge an AUD $5.00 restocking fee or refuse the return if the items are returned incomplete or damaged in any way.
Can I get free shipping for Budget Pet Products?
Orders over $49 are shipped for free to some areas of NSW, VIC, ACT, SA and QLD.
What happens if a product is out of stock?
Budget Pet Products will replace it with the closest alternative in the same flavour/formula and only supply a different package size to fulfil your order. If no alternative package size is available, Budget Pet Products will let you know and the item will be placed on backorder for 7 days until it becomes available.
I need help to set up or make a change to my Auto Delivery but I’m not sure how?
No problem! Call Budget Pet Products on 1300 155 666 weekdays between 8am - 5pm (AEST) and they will help wherever they can.
How often can I have my order delivered using Auto Delivery?
Budget Pet Products Auto-Delivery allows you to choose a delivery frequency from fortnightly up to 36 weeks.