What is the EASYFLOWERS payment method?
EASYFLOWERS accepts all major Credit Cards, including MasterCard, Visa, Bankcard, Diners Club and American Express.
Can I print a tax invoice of my orders?
Yes. To print a tax invoice simply log in to your account via this link. From there you will be able to print tax invoices for all your orders.
Does EASYFLOWERS do weddings?
They are not able to organise wedding flowers via the Internet. A wedding is a very special event that requires more personal one on one service and as such, they feel it is better to have the florist there with you from start to finish.
Will my order look like the picture?
They will do their very best to replicate the flowers as pictured on the website. If an item is unavailable they will substitute it with another item of similar design, colour, quality and price. For more information refer to here. All of the EASYFLOWERS orders are set and will look as close to the picture as possible. They are unable to change flowers, colours or additional extras, such as balloons.
What is the return policy?
If they require you to return goods to EASYFLOWERS, they will arrange for the return shipping costs to be paid by ourselves.
If they cannot deliver a product for any reason, they will arrange for a full refund of the purchase price including shipping costs.
What is the refund policy?
Any refunds for online or over the phone orders will be processed immediately and are credited back to the original credit card on which the order was purchased. It may take approximately 5-7 business days for this to show on your statement.