Mobile Guru Coupon Codes March 2025

Mobile Guru accepts VISA, Mastercard, AMEX, Diners Club, JCB and PayPal.

Mobile Guru ships within the AU.

Fast Dispatch (Within 1 Business Day)

90% of their orders are dispatched the same business day once payment has been approved. Then, once your parcel is dispatched, you will be notified via email with your unique ‘tracking number’ and delivery details. You will also receive the carrier’s details to track and trace your order.

Free 1-2 Business days Express Delivery on All orders

If you have changed your mind for whatever reason they offer a 14-day returns period starting the day after you receive your order, which is extended to 30 days for faulty items.

• Ensure that the handset (s) is in the same condition as it was when received and that it has not been damaged whilst in your care.

• Please contact them to request a return number.

• Backup all the data from your handset, then factory reset and wipe your handset.

PLEASE ENSURE YOU REMOVE ANY SECURITY LOCKS, APPLE ID, GOOGLE ACCOUNT, SAMSUNG ACCOUNT – RETURNS WILL NOT BE PROCESS IF YOUR DEVICE IS LOCKED

• Fill out the returns form and send with your handset – please note that failure to provide the full information on your returns form will result in a delay in processing your return.

• Carefully package your item including all accessories originally received and send it to the following address:

Mobile Guru Australia Pty Ltd Level 1, 36 Park Street, South Melbourne Victoria 3205 Australia

• Send via a secure tracked and insured service – please note that the item is your responsibility until it is safely received at their warehouse.

They aim to process all refunds or notify you if there are any issues on the same working day that a return is received, however, please note that during busy periods this can take up to 48 hours.