How much is shipping from Step One Clothing?
All orders include Free Shipping.
How can I get Step One Clothing free shipping?
Orders are shipped for free to Australian addresses. Deliveries will arrive at most capital city addresses within two to six days from dispatch. Flat rate shipping is offered to NZ and worldwide.
Shipping to New Zealand is free on orders $75 and more, and $9.95 for orders less than $75.
What payment methods does Step One Clothing accept?
Step One Clothing accepts American Express, Visa, Mastercard, PayPal, Apple Pay, Google Pay and Samsung Pay.
What is Step One Clothing returns policy?
In case you accidentally buy the wrong size, you can return your possession within 30 days of delivery. Your order must be returned in its original, unopened packaging in order to be accepted. Damaged or worn underwear cannot be returned for hygiene reasons.
How Long Will It Take To Receive My Order?
You’ve got a few options for shipping.
Standard - 2-7 Business Days from dispatch (Eastern Seaboard usually faster)
Express - Next Business Day from dispatch (Normally 1-2 days Eastern Seaboard)
For Australian customers: Estimated Delivery: Most deliveries in capital cities range from 2-6 business days from dispatch. Note changes to your order can only be made within 1 hour of placing the order.