HOW DO I CONVERT BETWEEN UNISEX, MENS & WOMENS SIZING?
There is no one answer to this because sizing will vary between each brand. Sizing can be quite tricky, and thus Hype DC recommends using the size selector which is located on each product page. The relevant manufactured size will be displayed upon checkout. If you had any trouble selecting your size, please contact Hype DC team to help you out.
CAN I CHANGE THE SHIPPING ADDRESS ON MY ORDER?
Hype DC processes orders quickly. Therefore, if you need to amend your delivery address, you must contact the customer care centre as soon as possible so they can help you out. If you were too late, Hype DC does not guarantee order changes can be made in time before dispatch.
A HYPE DC TEAM MEMBER HAS ASKED ME TO PROVIDE PHOTO I.D?
This procedure is taken because Hype DC wants to protect its customers first and foremost. As such, all online orders are automatically screened through a Security System. Therefore, its team may be in touch with you to request further information. If you don’t respond to the email within a week of sending, your order will be cancelled and refunded. So make sure to check your inbox for any correspondence.
How can I get Hype DC free shipping?
Shipping is free for all orders over $100, and a flat rate of $6 will apply if your order is less than $100. Delivery takes 2-6 business days from the date of dispatch. Dispatch may take 2-3 business days in some cases.
What forms of payment does Hype DC accept?
Hype DC accept Visa, Mastercard, and PayPal.