Tangerine Coupon Codes

Yes, you can. You can change your NBN plan connection speed at any time, up or down.

No. All their NBN plans are on no contract and there is no cancellation fee.

Buyer’s remorse - simply changed your mind, found it cheaper somewhere else.

Delays with the NBN connection and decided to change providers. As the service provider does not have control over the installation schedules by NBN, they cannot offer a refund for the cost of the modem. As the modems are not locked, you may use it with other service providers.

Decided to get another model and would like to swap the first modem purchased. Modem swap to another model is not allowed unless the modem has not dispatched yet and has not been sent out yet. If you would like to get the other modem with another model, you may need to make a new purchase and you will end up having 2 modems.

No, Tangerine do not lock their modems. If you were ever to leave you could use these with most other providers.

Tangerine's billing due date is every 15th of the month. If they did not receive payment then, a $15 late fee (ex. GST) would apply.

Late payment fees are standard practice amongst Service Providers to cover costs relating to processing late payments.

To avoid incurring this fee, they recommend that you sign up for Direct Debit.