What is Cupshe payment method?
Cupshe accepts VISA, Mastercard, American Express, Afterpay, and PayPal.
Where do you deliver?
Cupshe delivers worldwide.
Can I refund a gift card?
No, Gift Cards cannot be reloaded; used for payment outside of Cupshe; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).
If you have any other questions, please contact their customer service team via the Contact Them page.
Can I cancel my order?
You can cancel your order before it’s collected by the shipping carrier. If your order has shipped, please contact Cupshe customer service team to initiate a return.
How long do I have to make a return?
All return requests must be initiated within 30 days after your package has been delivered.
What does my return shipping cost?
The customer is responsible for all return shipping fees. Cupshe do not offer Freight To Collect (FTC) services for returns.
How can I exchange a damaged or defective item?
Please contact us within 30 days of receiving your package. Include the order number, a photo of the defective/damaged product and a brief description.