What payment methods does Footasylum accept online?
Footasylum accept VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Footasylum ship?
Footasylum ships within the countries that are available within the checkout process.
How much does shipping cost?
Shipping costs are calculated during the checkout process.
Can I change my order?
You can, but please be quick. All orders placed before 2 pm are dispatched the same working day and once your order has reached a certain point within the dispatch process, they are unable to make any changes to it. Even if you ask them in time, they may not have the size or colour you want in stock. They can only make changes that do not increase the value of your order.
Can I cancel my order?
You can, but again, please be quick. All orders placed before 2 pm are dispatched the same working day and once your order has reached a certain point within the dispatch process, they are unable to stop it from being dispatched. Please email or phone me as soon as you can so they can try to help you.
How do I return my order for a refund?
If you’ve paid by credit or debit card just pop down to your local Footasylum store, take your dispatch note and the goods you want to return, and the store team will be happy to offer you a refund. If you’ve paid by PayPal you can return your order to any Footasylum store for a refund back to your PayPal account within 14 days.
How will I be refunded?
All purchases are refunded via your original method of payment.