What payment methods do you accept?
Slam Jam accepts VISA, Mastercard, American Express, Maestro cards. You can also choose to pay with PayPal.
Can I edit the shipping address on my order? Where do you ship to?
Slam Jam ships worldwide with DHL.
The Item is received is faulty. What can I do?
Please contact them at [email protected]
and provide some pictures of the flaw. Please note that they cannot offer any refund if the item has been worn, used or washed.
Can I return an item?
Customers can open a return request within 14 days upon delivery date. Please check their Returns page for more information.
How long it takes to get my refund?
Slam Jam process returns within 2 business days upon delivery to our warehouse. You will receive an email update as soon as they complete the processing of your return. PayPal refunds are immediate, while card refunds can take up to 10 business days before showing up on your account. This is due to varying processing times among payment providers, which are beyond our control.