What are CableChick shipping rates?
CableChick offer discounted shipping rates on all orders and simplify the shipping process with Flat-Rate shipping Australia Wide! With express shipping on all orders, you can be sure to get your goods as quickly as possible. You can view how each product ships on its respective product pages. Their flat-rate express postage & handling fee is only $5.00.
What post carrier services does CableChick use?
Australia Post Regular, Australia Post Express, Australia Post Registered and Fastway Couriers are currently used for dispatch on all orders. CableChick use the most suitable carrier for your order size, weight, destination and shipping type chosen. When you choose Express shipping, they use the fastest possible service to your area. While they can't offer overnight shipping to regional areas or on oversize items, they will still get your parcel to you as fast as they possibly can, and all for the same flat rate!
How soon will you dispatch my order?
CableChick dispatch all completed orders by 2 PM every business day, and they take great pride in their real-time inventory system and rapid dispatch! Depending on workload, they can have your order picked, packed and ready for the post truck in 30 minutes or less. Once a parcel is sealed and ready for collection by our post or courier drivers, the order cannot be changed or cancelled. Only instant payment types like Credit Card and Paypal will be dispatched same-day. Slower payment types like eCheque and Direct Deposit will not dispatch until the payment clears into our account. You can read more about payment types by clicking here.
Can I pick up my order in-store?
Yes! They have a small retail office attached to their warehouse, so you are more than welcome to stop by to make a purchase over the counter using their EFTPOS facilities. Simply choose 'Pay On Pickup' as your payment option after selecting a shipping type, or order in person at the counter! This address is for our retail outlet only. Please do not send mail or parcels to this address.
Can I use my own courier service to make a pickup?
Yes! If you have an account with a courier company that services the Capalaba area, they can have your parcel prepared for pick-up; as long as you arrange with them ahead of time to make it happen. For some large or complex orders, a handling fee may be payable, but for most orders, the shipping charge will be waived in lieu of your courier doing the hard work.
Do CableChick deliver to PO Boxes?
Yes! They can ship most orders to PO boxes, but please note that they are strictly limited to Australia Post services. For bulky items which are oversize or overweight for prepaid express satchels, the fastest service they can use is Australia Post Registered; even if express is chosen at check-out.