Delivery: Pharmacy Direct delivers anywhere in Australia, including regional and remote areas, with no surcharge for remote standard delivery. Standard delivery is priced by weight and takes 3 to 12 working days. Express delivery takes 1 to 2 working days to metro areas and 2 to 3 working days to regional areas after dispatch. International shipping is also available, priced at checkout.
Click and collect: collection is free from Unit 4, 29 Industrial Avenue, Molendinar QLD. Orders are usually ready 2 to 7 days after processing and you get an email when yours is ready.
Payment: you can pay by Visa, Mastercard, American Express, PayPal, bank transfer, Afterpay or Zip.
Returns: faulty, damaged or incorrect items can be reported within 30 days and Pharmacy Direct covers the return postage. Change of mind returns are accepted within 14 days for unused, unopened items, but not for prescription or pharmacy medicines, vitamins, supplements, baby formula or adult products. Start a return from Order History in your account and wait for instructions before sending anything back.