How much is shipping?
Enjoy free shipping on orders over $250. $15 shipping on international orders.
What is your returns policy?
Amber Sceats offer a full refund or exchange for change of mind on unworn, unused, undamaged items with the security tags still attached with the gift box and/or pouch included.
Amber Sceats do not offer refunds or exchanges on sale items, earrings, nose rings, headpieces, promotional and sale items.
Amber Sceats do not refund the shipping cost on any returned orders – only the cost of the actual items returned will be refunded.
NOTE: Earrings, nose rings and headpieces cannot be exchanged or refunded due to hygiene regulations, so please choose carefully.
Can I track my order?
All orders will have an Australia Post, EMS or DHL tracking number. If you have any concerns during delivery, please email or call us for your tracking number with which you’ll be able to contact our carrier directly and quote your tracking number for information. Email
[email protected] How should I care for my Amber Scents products?
As all of the items on our site are meticulously hand crafted, there may be slight differences, markings and/or inclusions on all stones, metals and finishings – such as tool marks, uneven surfaces, slight colour variances and minor flaws. Please take this into consideration when purchasing from us. Please note that colours and finishes may vary slightly from the actual product shown due to differences in your computer monitor.
Treat your jewellery with love and care! The Amber Sceats collection is designed in Australia utilising the highest quality of jewellery craftsmanship. The Amber Sceats range is made with longevity as a focus. It requires handling with care to remain in original condition; avoid cleaning products, chlorine, body lotions, hairspray and perfume.
With a little care the durability of the jewellery will be extended. We hope you love wearing your Amber Sceats pieces and including Amber Sceats in your wardrobe.
Please note that all product featuring natural stones are very precious and need to be handle with the utmost care. Dropping causing damage will not be considered a fault and will not warrent a refund.
After wear, please ensure jewels are stored in a safe, dry place that is preferably flat, out of direct light, free from moisture and away from any extreme heat. Please ensure each piece is stored separately, to prevent any scratching or rubbing from contact with other jewels.
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