Can I cancel the order?
You have the right to cancel this contract within 14 days without giving a reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods. To exercise the right to cancel, you must inform them of your decision to cancel this contract by a clear statement. You may use the example model cancellation form below, but it is not obligatory.
Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.
In addition your right to cancel set out above they may, at their discretion, after the 14 day cancellation period has expired allow you to return items that are unopened, in pristine condition and in their original packaging with any retail seals unbroken and they may, at their discretion, arrange for the postage costs to be either refunded or paid for.
Are Ameliorate products tested on animals?
No. Animal testing of cosmetics is now illegal in Europe and has been for some time. Ingredients designed for cosmetics use only also come under this ban so thankfully this horrible practice is becoming a thing of the past. All the testing performed on Ameliorate products were performed on people both for safety and efficacy.
Are Ameliorate products suitable for vegetarians and vegans?
All of their products are suitable for vegetarians but not vegan, as their products contain milk protein.
What is the shelf life of Ameliorate products?
By law, cosmetic products must be fit for a minimum of three years from the manufacturer unless otherwise stated. Ameliorate products have been fully tested to comply with this regulation. They have suggested the product be used within 12 months of opening and this is indicated in the ‘open jar’ symbol.
Do Ameliorate use parabens in AMELIORATE products?
No, they do not preserve AMELIORATE products with parabens. Despite some negative press about paraben based preservatives no studies have yet been performed that show parabens to be unsafe. In fact, parabens are increasingly being recognised by experts as the safest and most effective cosmetic preservatives available but they do understand that some people still have concerns so they have used alternative preservatives.