What is the payment method?
Assots London accepts Amex, Apple pay, Google pay, Master Card, Maestro, PayPal, and Visa.
Has my order been shipped out yet?
As soon as your order is placed online, their warehouse will dispatch the goods immediately. You will be sent an e-mail to confirm that it is on its way. You will receive the goods within the timescale as they indicate. You can track your orders by the Royal Mail tracking number that would be emailed to you shortly after despatch.
What can I do If I receive the wrong item?
It is very unlikely, but in case if you receive a wrong/faulty item, then please send us an e-mail to [email protected]
They will be happy to immediately sort it out for you and send you the correct ordered goods within 24 hours.
How can I return the item?
ASSOTS Ltd. sincerely hopes that you will love your order; however, if you wish to change your mind, you can return any item within 30 days for a refund or replacement. They have stringent quality control, therefore, the return is rare. However, if you wish to return, please note that the bag should be returned in original packing and in unused condition.
their return’s address is ;
279 Wyndhurst Road,
If by chance you find the item faulty, they will be happy to accept return free of cost and they advise you to email them at [email protected] with the full details including the order reference number and the issue with the item/s. They will be happy to replace it at their cost.