What is the payment method?
BigRock accepts VISA, Mastercard, American Express, and PayPal.
Registered an incorrect domain, can I edit it?
Domain names are unique and are registered exactly the way you enter it. It is supremely important that you cross-check the spelling of your domain name before you proceed for payment. Because, once a domain name is registered, you cannot edit it. However, depending on the TLD (domain name extension) that you’ve registered, you could delete it under the money-back guarantee and register the correct one. You can check the process and details for the money-back period for the different domain extensions here. You’re welcome to try and register the domain name with the correct spelling, if available.
Money Back Policy: If the domain is deleted within the money-back period, there will be a $1 deduction from the amount which was paid for the domain registration as cancellation fee. The remaining amount will be made available as credit into your BigRock account.
My BigRock Account is hacked, what should I do?
First off, don’t panic, they’ll help you access your account and its contents again but first, create a ticket or shoot them an email at [email protected]
to inform them about the issue. Once you inform them, they’ll lock your account and orders (to avoid any unauthorized activity) until verification is complete.
How to Delete MX records on cPanel?
Deleting MX records on cPanel is super easy and won’t take more than 2 minutes. But before getting there, make sure that your domain is pointing to your hosting nameservers. If you still haven’t done this, click here to get it done.
How do I know when propagation is complete?
Unfortunately, there are no tools available to track name server propagation. Even a Whois check, ping, and traceroute test cannot indicate whether the propagation is complete. Certain tools similar to WhatsMyDNS give you some information regarding name server propagation. However, it may not show you accurate and complete information.