What is Butterfly Twists payment method?
Butterfly Twists accept VISA, Mastercard, Maestro, American Express and PayPal.
Do you ship internationally?
They currently ship to most countries around the world. The full selection will be available when entering your address at checkout. At this time, they do not offer free return shipping on international orders, but they will refund your order on receipt of your shoes.
How can I track my order?
They will email you a shipping confirmation with your tracking number as soon as your order is sent. Alternatively use the link to track your order.
Do you accept return or exchange?
They accept a return or exchange on all unworn Butterfly Twists in the original packaging within 30 days of your order. They will issue a refund to the original form of payment once they receive your order.
How can I change or cancel my order?
Please advise them instantly if there are any changes to your order via [email protected]
and they will do all they can to facilitate.
How long does a refund or exchange take to process?
Please allow 10-14 business days for your refund or exchange to be processed.