What types of payment do you accept?
CookiesKids accepts Visa, MasterCard, Discover, American Express, Military Star, and Diners Club. CookiesKids also accepts PayPal and Pay with Amazon.
Can I return my online purchase in a Cookie’s store?
You can bring your online purchase to a Cookie’s retail store within 30 days of purchase for an exchange only. Please make sure to bring your receipt. If you would like a refund, you must go through the normal return process and mail the item back to them.
Can I get my shipping cost refunded?
In general, they do not refund shipping charges. However, if there was a problem with your order, they may issue a credit for your shipping charge. As usual, if you are having any problem with your order, please call them at 877-942-6654.
How can I cancel my order?
CookiesKids work very hard to process your order as quickly as possible. In some cases, it may be too late to modify or cancel your order. Give them a call as soon as possible at 877-942-6654 and they will try their best to help you.
Can I pay with an international credit card?
Yes, you can pay with an international credit card.