Where do Doorstep Organics deliver?
Doorstep Organics deliver to all of greater metro Sydney, The Central Coast, Wollongong, Berry, Canberra, Newcastle and The Blue Mountains. Check the delivery pop up in the header of their website to find out which days in the week they can deliver to you. They also deliver shelf-stable groceries Australia wide.
What time will I receive my delivery?
On the morning of your delivery lookout for a text message from Doorstep Organics, it will advise you of a two-hour window in which you can expect your delivery to arrive. Doorstep Organics will then organise the run to make sure your delivery arrives in that interval. This only applies to orders received before midnight, not Same Day deliveries. If you live outside our regular delivery areas, Doorstep Organics deliver by Courier, these orders take approximately 2-5 days.
Do I need to be home to receive the delivery?
You do not need to be home to receive your delivery. If you are not home their drivers are instructed to leave your boxes as close to your front door as possible. The fruit and vegetable boxes are insulated with a plastic insert and all colds items are packed in a styrofoam box with an iceblock to keep your order cold until you get home.
How do I return my boxes?
Doorstep Organics love to have all boxes returned for re-use, it is good for the environment and helps them to keep costs down. Make sure to leave boxes out on the morning of your next delivery and their drivers will pick them up. If it looks like rain, please leave them undercover or wait until the following week as they are unable to reuse rain-damaged boxes. They also like to have the plastic insert back and they will reuse it as well.