What is the payment method?
Eneba accepts VISA, Mastercard and Eneba Wallet.
Can I purchase the Eneba product from my country?
Yes, you can purchase anywhere in the world.
How to buy?
It’s really easy to buy products on Eneba. First, you will have to find the product you like and add it to your basket (or press ‘’Buy’’). Then apply your payment details and choose the preferred shipping method (make sure to fill in the address line correctly).
What is the delivery method?
For secure and speedy deliveries, they use the services provided by Omniva. During the time of quarantine, your parcels will be delivered through the many parcel machines available in the country. You can find all the locations here.
How do you decide on shipping cost?
The buyer is responsible for paying the shipping fee, it is automatically added during the checkout depending on the size of the product.
What if I don’t get my product?
There’s nothing to worry about. The seller receives the payment only when you confirm that you have received the purchased product. So your money is never at risk of being lost. Please know that the seller will have a set amount of time to start your shipment. If for some reason s/he doesn’t start the shipment in time, your funds will be automatically refunded and the transaction cancelled. The shipping process can also be tracked by you at all times. If you have any questions about the tracking process, their support team is always ready to help you understand what is going on.