Best Experience Oz Promo Codes

Experience Oz accepts all major Debit/Credit Cards, Zip Pay and Afterpay.

Once your payment is approved, you will receive a personalised Experience Oz (or partner branded) print-at-home voucher for each tour, attraction, activity or service booked. This voucher will also be emailed to you as a confirmation of your booking. Please contact them if you have any difficulties in opening your email attachment.

The tour operator's contact details are located in the middle of the tour voucher (or under Supplier Details). Please contact the tour operator directly, or feel free to contact one of their representatives at info@experienceoz.com.au if you still require assistance.

Edit the product you wish to book on the travel cart under, Review Order, click Change Details and change the number of travellers to get an updated price and availability.

Yes. If you need to add more, simply buy another ticket. If you need less, please contact their Reservations Team and they will assist you, subject to their refund and cancellation policy. If your booking involves seating requests, please contact the operator directly to pass on your request and they will see if it is possible.

Yes. If you need to change the date, please email their friendly Reservations Team, and they can assist with this.

Typically, they will need to check with the operator first as they can let them know about availability and options. If you need to amend anything, please email them on info@experienceoz.com.au and provide them with your name, voucher number, what needs amending and your best contact details.

If you need to cancel based on a cancelled flight, extreme weather, illness or bereavement, you may be covered by their Cancellation Guarantee. In all other circumstances, cancelling a booking with Experience Oz can result in cancellation fees being applied by Experience Oz, as outlined below. Additional fees may be levied by the individual supplier/operator (see your Experience Oz Voucher for specific details). When cancelling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.

If you cancel at least 7 calendar days in advance of the scheduled departure or commencement time, there is no cancellation fee. If you cancel between 3 and 6 calendar days in advance of the scheduled departure or commencement time, you will be charged a 50% cancellation fee. If you cancel within 2 calendar days of the scheduled departure or commencement time, you will be charged a 100% cancellation fee. These cancellation terms are subject to change and can be dependent on the individual tour operator/supplier.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilised. Additionally, they do not offer refunds for theme park tickets, attractions, shows or coupons in all circumstances. Gift Vouchers are also non-refundable in all circumstances. You can find out more about refunds here. Account credits are provided where refunds are not possible.

If you wish to request a refund for your purchase, please visit their Request a Refund page.